The laboratory was started up taking the opportunity of the Fukuchiyama line derailment in 2005 three years ago.
Does the roll call confirmation of the signal be necessary or have all effects that the superior praises the subordinate?
The yield changes the diathesis of the railway field conventional “The accident is prevented by the yell”, and has been taken to the staff education also in the field of the field difference such as the Self Defense Forces, the hospitals, and airlines. (Morimoto Mitsuru)
The JR west established a laboratory from the reflection on the approach deficiency to the human error (artificial mistake), and worked on the qualitative improvement of business after the derailment of the Fukuchiyama line.
About 25 people were chosen from each division like driving, track maintenance, and clerical work, etc. , and it searched for “What does our company lack?”.
Booklet “Human factor that understood from the case” was issued at half a year.
Is not it a cut corners in * large number of people when becoming tired though it doesn’t know there is * manual ..how it becomes it.. why?──。
The booklet set the theme of 32, was a case, explained, and introduced the countermeasure.
The reputation spreads by word of mouth, and the inquiry pours in from the construction company, the bank, and the medical institution, etc. though the booklet made for in-house training. It distributes by actual expenses (300 yen each), and a distribution outside the company until present rises to 46,000.
Head Kenji Shiradori in the safety research place「The human error may not be limited to the railway, and occur anywhere. In the analysis lingua book’s there plainly, and having been accepted」It speaks.
Study results were taken to the reform of the JR west.
The Ministry of Land, Infrastructure and Transport railway accident panel (present and National Transportation Safety Board) specifies for discipline motorman control method “Day service education” to have influenced it though motorman’s overspeed was a immediate cause in the accident in the Fukuchiyama line.
Therefore, the implementation lingua of superior and subordinate’s relationship reviews in the research.
The superior post positively aims at communications, and benign human relationship is made, and the superior post disregards person’s story with the plastic lingua group, bad dealings are made, and the plastic lingua group is made. Easy work was made to be done, and the device degree had declined when a group bad while work was devised fast when praising it praised the group with benign human relationship when both groups and superiors praised it.
Head Shiradori speaks, “After the accident, it had been understood to praise it when useless if human relationship was not made though was born the climate of best plan in in-house”.
Moreover, the research was made the best use of for the confirmation definition of the signal.
It pointed at and, up to now, the check that spoke on proven was also necessary for the signal.
However, the confirmation rose once every 20 seconds, and the voice “Become tired” went up in the urban area.
The error rate hardly changed in “Only voice putting out” in case of the case to go both consequence of the research and “Pointing at and the opinion were expressed”. The definition was revised last November, “It is good only in the voice putting out excluding an important location”.
“It is end Hanai to the pursuit of safety” and head Shiradori. When it starts the research of motorman’s sleepiness in the laboratory, and the sleepiness prevention guideline is scheduled to be put out this autumn, it is Iu now.
The source
http://www.itmedia.co.jp/news/articles/0906/30/news013.html
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